Skip to content
Request a Quote

My Account

  • United States
    • English Europe
    • Français
    • Español
    • Deutsch
    • Nederlands
    • Asia-Pacific
  • Dickson environmental monitoring & compliance experts logo
  • Solutions
        • Explore solutions built for your industry

          Dickson provides comprehensive environmental monitoring solutions, including software, equipment, and services, for industries requiring regulatory compliance worldwide.

        • Learn More
        • By Use
          • Temperature Monitoring & Measurement
          • Absolute & Differential Pressure Monitoring
          • Relative Humidity Monitoring
          • CO₂ Monitoring and Measuring
          • Vaccine Storage Monitoring
          • Cleanroom Monitoring
          • Cold Room & Refrigeration Monitoring
          • Laboratory Monitoring
          • Ambient Monitoring
          • Chamber Monitoring
          • Incubator Monitoring
        • By Industry
          • Pharmaceutical
          • Research
          • Medical Devices
          • Hospital & Healthcare
          • Cold Chain & Third-Party Logistics
          • Manufacturing & Production
          • Food & Beverage
          • Aerospace
        • Monitoring Solutions
          • DicksonOne
            • DicksonOne Mobile App
          • Dickson Mapping Suite
          • OCEAView Cloud
          • OCEAView™ On-Premise
  • Products
    • Data Loggers
      • Wi-Fi Data Loggers
      • LoRaWAN Data Loggers
      • Bluetooth Data Loggers
      • USB Data Loggers
    • Sensors
      • Temperature Sensors
      • Humidity Sensors
      • CO2 Sensors
    • Chart Recorders & Supplies
      • Temperature Chart Recorders
      • Humidity Chart Recorders
      • Pressure Chart Recorders
      • Chart Recorder Charts and Pens
    • Software
    • Accessories
  • Services
    • Calibration
      • Calibration Club
    • Installation
    • Validation
    • Training
    • Mapping
      • Dickson Mapping Suite
    • Expert Care
      • 24/7 Care by Dickson
      • TotalCare by Dickson
      • UltraCare by Dickson
      • UltraCare + Validation by Dickson
  • Resources
        • Support
          • Knowledge Base
          • Manuals
        • Library
          • Blog
          • Whitepapers
          • Press Room
        • Compliance
          • A2LA Certificate
          • ISO 9001 Certification
          • Sustainability at Dickson
          • FDA 21 CFR Part 11
          • GxP Compliance
  • About
    • About Us
    • Catalog
    • Locations
    • Careers
  • Contact Us
  • My Account
  • United States
    • English Europe
    • Français
    • Español
    • Deutsch
    • Nederlands
    • Asia-Pacific
  • 0
0

Request a Demo

Dickson environmental monitoring & compliance experts logo
  • Dickson environmental monitoring & compliance experts logo
  • Solutions
        • Explore solutions built for your industry

          Dickson provides comprehensive environmental monitoring solutions, including software, equipment, and services, for industries requiring regulatory compliance worldwide.

        • Learn More
        • By Use
          • Temperature Monitoring & Measurement
          • Absolute & Differential Pressure Monitoring
          • Relative Humidity Monitoring
          • CO₂ Monitoring and Measuring
          • Vaccine Storage Monitoring
          • Cleanroom Monitoring
          • Cold Room & Refrigeration Monitoring
          • Laboratory Monitoring
          • Ambient Monitoring
          • Chamber Monitoring
          • Incubator Monitoring
        • By Industry
          • Pharmaceutical
          • Research
          • Medical Devices
          • Hospital & Healthcare
          • Cold Chain & Third-Party Logistics
          • Manufacturing & Production
          • Food & Beverage
          • Aerospace
        • Monitoring Solutions
          • DicksonOne
            • DicksonOne Mobile App
          • Dickson Mapping Suite
          • OCEAView Cloud
          • OCEAView™ On-Premise
  • Products
    • Data Loggers
      • Wi-Fi Data Loggers
      • LoRaWAN Data Loggers
      • Bluetooth Data Loggers
      • USB Data Loggers
    • Sensors
      • Temperature Sensors
      • Humidity Sensors
      • CO2 Sensors
    • Chart Recorders & Supplies
      • Temperature Chart Recorders
      • Humidity Chart Recorders
      • Pressure Chart Recorders
      • Chart Recorder Charts and Pens
    • Software
    • Accessories
  • Services
    • Calibration
      • Calibration Club
    • Installation
    • Validation
    • Training
    • Mapping
      • Dickson Mapping Suite
    • Expert Care
      • 24/7 Care by Dickson
      • TotalCare by Dickson
      • UltraCare by Dickson
      • UltraCare + Validation by Dickson
  • Resources
        • Support
          • Knowledge Base
          • Manuals
        • Library
          • Blog
          • Whitepapers
          • Press Room
        • Compliance
          • A2LA Certificate
          • ISO 9001 Certification
          • Sustainability at Dickson
          • FDA 21 CFR Part 11
          • GxP Compliance
  • About
    • About Us
    • Catalog
    • Locations
    • Careers
  • Contact Us
  • My Account
  • United States
    • English Europe
    • Français
    • Español
    • Deutsch
    • Nederlands
    • Asia-Pacific
  • 0

Dickson Support Database

DicksonOne

  • Devices
    • Reset the Min/Max On a Device
    • Replace a Device
    • Export the Device Graph
    • Download Data Manually from a Device
    • Device Loses Power or Loses Network Connection
    • Delete a Device
    • Archive a Device
    • Understand the Device Summary Data
    • Add Devices
    • Change Device Settings
    • Find the MAC Address of a Device
  • Cobalt Loggers
    • Dickson LoRaWAN Gateway User Guide
    • Cobalt XS Quick Start Guide
    • Cobalt X Quick Start Guide
  • DWE (WiFi & Ethernet)
    • DWE Quick Start Guide
    • Turn HTTPS ON/OFF
    • Find the MAC Address of a Device
    • DWE Error Codes
    • DWE/2 Black Button Above Sensor
  • Account and Billing
    • Subscribe to DicksonOne Emails
    • Purchase a DicksonOne System
    • Expired Subscription
    • Activating an Account with Monthly Credit/Debit Card Billing
    • Account Owner and Manage Access User
    • Single Sign On
    • Accessing and Enabling API Keys
    • DicksonOne Account Features
    • Default Device Settings
    • Create Your DicksonOne Account
    • Credit Card Payment Failed – Stripe
    • Getting Started with DicksonOne
  • Interface
    • Equipment
    • Understand the Device Graph
    • Sensor Information and Behaviors
    • Audit Trail
    • Add or Remove Reference Lines
    • Monitoring Points
    • Dashboards
    • Custom Dashboards
    • Floor Plans
  • Touchscreen (WiFi & Ethernet, AC Power)
    • Set a Passcode
    • Export Data from the Touchscreen Data Logger
    • Touchscreen (TWE/TWP and TSB) Quick Start Guide
  • RF System (RFL Data Logger & Gateway)
    • RF Gateway Quick Start Guide
    • RF Logger Quick Start Guide
    • RF System Troubleshooting
    • Deleting a RF Gateway
    • RF Logger Firmware Updates
    • RF Gateway Firmware Updates
    • Exporting Data from the RF Logger
    • Register RF Loggers
    • Register an RF Gateway
    • Securing the LoRaWAN RF Gateway
  • Network and Technical
    • Connect a Device to Ethernet
    • Change Logs
    • IT Requirements and Notes
    • Turn HTTPS ON/OFF
    • DWE Error Codes
    • WiFi vs. Ethernet
    • Creating WiFi Settings Files
    • Find the MAC Address of a Device
  • Firmware and Hardware
    • Replace a Device
    • Replaceable Sensor Disconnect
    • Replacing the Sensor on a Device
    • Connect a Device to WiFi
    • Connect a Device to Ethernet
    • Relay Sensor Wiring Diagram
    • Manage Firmware Settings
    • Update the Device Firmware
  • Users and Contacts
    • User Roles
    • Suspend a User
    • Edit or Delete a User/Contact
    • Add a Contact
    • Add a New User
    • User Access and Permissions
  • Locations
    • Get Started With Locations and General Structure
    • Add or Delete a Location
  • Exports and Reports
    • Select the Right Report
    • Create a Report
    • View Report History
    • Edit Recipients On a Report
    • Edit a Report
    • Export the Device Data
    • Export the Account Data
  • Twilio Integration Overview
    • Twilio Integration FAQs
    • Sub-Accounts within Twilio
    • Disconnect Your Twilio Account From DicksonOne
    • Set a Twilio Rate Limit
    • Best Practices And Reducing Twilio Costs
    • Connect Your Twilio Account to DicksonOne
    • Creating a Twilio Account
    • Country Codes Requiring a Twilio Account Integration
    • Twilio Troubleshooting
    • Twilio Integration Overview
  • Alarms and Notifications
    • Single Alarm Pause and Bulk Alarm Pause
    • Bulk Acknowledgement and Commenting
    • Alert Snooze
    • Alert Reasons
    • Too Many Escalations for a Given Condition
    • Alarm Escalation
    • Create a Template from an Existing Device’s Alarm
    • Apply an Alarm Template to Multiple Devices
    • Apply an Alarm Template to a Device
    • Alarm Options
    • Alarm Delay Behavior
    • Delete an Alarm/Unapply Alarm Template from a Device​
    • Edit Alarms
    • Create a Not Reporting Alarm
    • Create a Custom Alarm
    • Create an Alarm Template
    • Warnings vs. Excursions
    • Creating Alarm Schedules
    • Review and Acknowledge Alarm Alerts
  • Follet Refrigerator and Freezer Integration
    • Download these instructions as a PDF
    • FAQ’s
    • Installing the Network card
    • Connect to Dickson One
    • Setup
    • Follett Network Interface Card Overview and Requirements
  • Helmer iSeries Equipment Integration
    • Connect your iSeries Equipment to DicksonOne (Advanced)
    • Troubleshooting an iSeries Integration
    • Connect your iSeries Equipment to DicksonOne (Basic/DHCP)

Chart Recorders

  • Why Did the Chart Stop Turning?
  • How to Change Charts
  • Why Isn’t the Chart Keeping Time or Running Slow?
  • Why are the Pen Traces Erratic?
  • How to Change Pens
  • Why Won’t the Chart Recorder Rotate?

Legacy Products

  • WiZARD2
    • How to move a WiZARD2 system to a new PC without losing data
    • WiZARD2 software locked up while adding a device
    • WiZARD Ethernet Installation and Usage

Manuals

  • Chart Recorders Manuals
    • VFC70 Manual
    • SC3 Manual
    • PW8 Manual
    • PW4 Manual
    • KT856 Manual
    • SL4/SK4 Manual
    • TH8 Manual
    • New 8″ Chart Recorders (Various models prefaced with TH8 and KT8) Manual
    • KT8 Manual
    • KT6 Manual
    • ET855 Manual
  • Data Loggers
    • PR150/350 Manual
    • SK550/TK550 Manual
    • SP425/TP425 Manual
    • TM320/325 Manual
    • SM300/320/325/420 Manual
    • TSB Manual
    • PR525 Manual
    • PR325 Manual
    • PR125 Manual
    • DWE Manual
    • HT350 Manual
    • TP125 Manual
    • SP125/SP175 Manual
    • HT300 Manual
    • DSB Manual
    • ES120 Manual
    • DBL Manual
  • Other
    • TC700/TH700 Manual
    • RL200 Manual
  • Wizard2
    • Wizard2 Manual

USB Logger Support

  • -DSB
    • DSB Troubleshooting
  • -DBL
    • DBL Troubleshooting

DicksonOne Mapping

  • Create Mapping Study
  • DicksonOne Mapping Quick Start Guide

Oceaview Resources

  • Oceaview Guides
    • Oceaview Guides
View Categories
  • Home
  • Dickson Support
  • DicksonOne
  • Touchscreen (WiFi & Ethernet, AC Power)
  • Touchscreen (TWE/TWP and TSB) Quick Start Guide

Touchscreen (TWE/TWP and TSB) Quick Start Guide

About Touchscreen Devices #

  • There are three different model types of touchscreen devices. The TWE/TWP are touchscreen devices that are meant to be connected to the DicksonOne software application, and the TSB model is meant to be used as a standalone data logger.
  • For the TSB model, all settings will be configured on the device itself and for the TWE/TWP models some settings will be configured through DicksonOne.

Quick Setup #

What’s in the Box #

Additional items included

  • Kickstand – used to stand the device on a flat surface when not mounted to a wall
  • Certificate of Calibration – Document stating the device was calibrated (additional fees may apply for NIST/A2LA traceable certificates)
Start Logging Data #
  1. Plug sensor(s) into the device
  2. Plug the device into power
  3. Press the power button on the side of the device to turn it on
  4. Proceed to ‘Configure Your Device’ below to change display settings, sample interval, and more

Note
Note:
The ambient temperature and the ambient temperature/humidity sensors come with an extension attachment piece that should be used at all times and plugged directly into the device (as pictured above). Other sensors do not require the attachment.
When replacing your sensors and swapping them out for new ones, consider stabilizing the sensor replacement in the environment that it will live in before swapping it out.

Device Configuration #

Touch the ‘Settings’ icon on the bottom right of the device screen to access the device settings screens for device configuration and device information

  1. ‘Information’ provides details about the Model, Serial Number, Firmware Version, Mac Address, Attached Sensors and Channels
  2. ‘General Settings’ allows you to configure the device’s name, time settings (format, timezone, date), sample interval for logging, units of measurement, screen saving, and brightness adjustment
  3. ‘Graph’ area allows you to choose between a graph display or text view of readings, statistics, scaling, determine what channels to display on the main screen (two max), and set min/max on/off
  4. The ‘Network’ screen will be used if your device will be registered to your DicksonOne account. After connecting your device to the internet (WiFi or Ethernet), the device will display a 6-digit registration code that is used to register the device to your account. This screen will not be used for standalone TSB loggers.
  5. ‘Alarms’ allows you to enable the alarm (up to two per channel or one high and one low per channel)
  6. ‘Calibration’ will provide details of when the sensors were calibrated, and allows you to create calibration alarms as well
  7. ‘Stored Data’ allows you to download the data from the device using USB and/or also delete the tablet data.
  8. ‘Admin Settings’ allows you to set a passcode to secure the device


Note
TSB devices are configured via the touchscreen interface ONLY. The TWE/TWP device are connected to the internet via the touchscreen interface but logger settings will be configured on DicksonOne.

Connect Device to the Internet via Ethernet (TWE/TWP Only) #
  1. If you followed steps 1-3 above under “Getting Started” and the device is powered on, plug ethernet cable into the device and an active ethernet jack.
  2. A 6-­digit code will appear on the logger’s Network Settings screen under ‘Registration code’ once it has successfully connected to the internet. The code will be used to link the device to your account. See below for connecting logger to DicksonOne.
Connect Device to the Internet via WiFi (TWE/TWP Only #
  1. If you followed steps 1-3 above under “Getting Started” and the device is powered on, go to the network setting screen to configure WiFi.
  2. Go to the Network Settings screen on the device and verify or switch the “Network Adapter” settings are set to WiFi
  3. Scan for your network or manually enter your SSID
  4. Input network password and configure security settings and encryption as needed.
  5. A 6-­digit code will appear under “Registration Code” which is used to register the device to your DicksonOne account.
Get Started with DicksonOne #

Log into or create your DicksonOne account at https://www.dicksonone.com/ to get started with:

  • Device management
  • Adding users
  • Creating alarms
  • Configuring reports
    and more

Register Loggers on DicksonOne

  1. On your DicksonOne account click the ‘+Register New Hardware’
  2. Click ‘Add a DWE, TWE, or TWP’
  3. Fill out the device registration form, provide a name for the device, type in the 6-digit registration code (provided on the logger once it is connected to the internet), select a location, determine the settings, and click ‘Register Device’
  4. Data will flow into the system shortly and you will see initial data in 5-10 minutes

DicksonOne Subscription
A DicksonOne subscription is required to enable all features. Accounts may have an active subscription already and the account administrator can verify by going to DicksonOne.com > Manage > Billing.Contact your sales rep or via support (contact details provided below).

Manage Locations, Users, Alarms, Reports and more on DicksonOne

To learn how to add locations, users, configure alarms, run reports and more on DicksonOne, please visit the knowledge center by going to https://dicksondata.com/support/dicksonone

Was this article helpful?
Updated on January 9, 2025
Export Data from the Touchscreen Data Logger
Table of Contents
  • About Touchscreen Devices
  • Quick Setup
    • What's in the Box
    • Start Logging Data
    • Device Configuration
    • Connect Device to the Internet via Ethernet (TWE/TWP Only)
    • Connect Device to the Internet via WiFi (TWE/TWP Only
    • Get Started with DicksonOne
Dickson environmental monitoring & compliance experts logo

Subscribe to our Newsletter

ADDRESSES

United States flag icon, stars and stripes design circle crop

USA

930 S Westwood Ave,
Addison, IL, 60101, USA
Phone: (630) 563-4209
Email: supportinfo@dicksondata.com

French flag icon, blue, white, and red vertical stripes

France

720 rue Louis Lépine,
34000 Montpellier, France
Phone: +33(0)4 99 13 67 30

Malaysian flag icon, red and white stripes, crescent & star

Malaysia

Dickson Unigage Sdn. Bhd.
Wisma LYL, G-02
No. 12. Jalan 51A/223, Section 51A
46100, Petaling Jaya, Selangor
Phone: +60374940758
Email: contact@dicksondata.my

PRODUCTS

  • Data Loggers
  • Accessories
  • Disclaimer

RESOURCES

  • About Us
  • Terms of sale
  • Contact Us
  • Blog
  • Imprint

SOCIAL MEDIA

Facebook

© 2026 Dickson. All Rights Reserved.

Privacy - Terms

Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}
0
    Your Cart
    Your cart is emptyReturn to Shop
    Continue Shopping