About Alarm Pause #

• Pause individual or multiple alarms or alarm templates during events such as maintenance to prevent false alarms and maintain system integrity.
• Set specific pause durations, from predefined options to custom start and end times, ensuring flexibility and control over alarm handling.
• Paused and resumed alarms are logged in the audit trail for complete transparency and accountability in alarm management.
• Restrictions are in place to prevent Read-Only users from Pausing Alarms. 

Pausing an Individual Alarm #

1. Navigate to the alarm by selecting Equipment or Data Logger > Alarms page. Locate the specific alarm you want to pause and click the “Pause” button. 

2. The Pause Alarm modal will appear. You will see a checklist of the equipment/data logger channels associated with the alarm (all channels are selected by default). Select the channels you want to pause, or de-select any channels you want to keep active.

3. Select the Pause Duration by clicking the duration dropdown, and add any applicable Comments. Duration options include:
   1. Indefinite (until resumed)*
   2. 15 minutes
   3. 30 minutes
   4. 1 hour
   5. 8 hours
   6. Custom Duration** 

*Note: If you select “Indefinite (until resumed),” you will need to manually resume this alarm.

**Note: If you select “Custom Duration,” additional fields will appear for Start Date/Time (defaulting to the current time) and End Date/Time. If the End Date/Time is left blank, the pause duration will be indefinite. 

4. Click the “Pause Alarm” button to pause the selected alarm(s). The modal will close and you will return to the Equipment / Data Logger > Alarms page.
5. To resume the alarm, simply click the “Resume” button. 

6. Audit Log entries are created for each Pause and Resume instance. 

Pausing Multiple Alarms #

1. Navigate to the alarm by selecting Equipment or Data Logger > Alarms page. Select multiple alarms using the checkboxes next to each alarm.

2. A toolbar will appear at the bottom of the screen with a “Pause Alarm” button. Click the “Pause Alarm” button to open the Bulk Pause Alarms modal.
3. Select the Pause Duration by clicking the duration dropdown. Options include:
   1. Indefinite (until resumed)*
   2. 15 minutes
   3. 30 minutes
   4. 1 hour
   5. 8 hours
   6. Custom Duration** 

*Note: If you select “Indefinite (until resumed),” you will need to manually resume this alarm.

**Note: If you select “Custom Duration,” additional fields will appear for Start Date/Time (defaulting to the current time) and End Date/Time. If the End Date/Time is left blank, the pause duration will be indefinite. 

4. Click the “Pause Alarm” button to pause all selected alarms.

5. To resume, use the checkboxes to select paused alarms, the toolbar will show a “Resume Alarm” button. Click the “Resume Alarm” button to resume all selected alarms.

6. Audit Log entries are created for each Pause and Resume instance. Note that alarms that were automatically resumed will be 

FAQs #

Can I still resume an alarm manually? #

Yes. If you want to resume an alarm before it’s scheduled to restart, you can do so with the “Resume” button.

I selected multiple alarms to pause, but why am I only seeing “Resume Alarm?” #

One of the alarms may already be paused. If you select multiple alarms and at least one of them is already paused, the toolbar will show “Resume Alarm” instead of “Pause” to prevent users from accidentally extending a pause duration.

How do I know if an alarm was resumed automatically or manually? #

When an alarm is automatically resumed, the event description is the same as one that was manually resumed, but there is a difference in the User. For a manually resumed alarm, the User’s name will be listed. For an automatically resumed alarm, the User will be listed as <SYSTEM>.