Always On, Always Here
Your Direct Line to Dickson Experts
24/7 Care is built for organizations that can’t afford to wait when issues arise. Designed to provide expert access beyond business hours, it connects you directly to Dickson specialists any time of day or night. Whether it’s a critical question or an unexpected challenge, you’ll always have immediate support to protect your system and avoid costly downtime.
Why Organizations Rely on 24/7 Care
Your 24/7 Coverage Plan
What’s Included with 24/7 Care
As a 24/7 Care member, you gain continuous access to Dickson experts, day or night, anywhere in the world. This includes direct hotline assistance, priority response for critical issues, and ongoing protection for your environmental monitoring system. With 24/7 Care, help is always within reach.
Want to learn more?
Download the Brochure for a Complete Look at Dickson's 24/7 Care
Explore the details of 24/7 Care, from direct hotline access to first-call resolution. Learn how it works, what’s included, and how it protects against disruptions to deliver peace of mind.
Which care is right for you?
Build the Right Level of Support
With 24/7 Care, you’ll always have a direct line to Dickson experts when it matters most. For organizations that need broader support, 24/7 Care can also be bundled with any of our other Expert Care Solutions, allowing you to build the right level of coverage for your team. Ask your sales representative for details today.
Ready to chat?
Talk to a Specialist About Your Support Needs
If you’re interested in learning more about Expert Care Solutions and how they can benefit your business, we’re here to help. Simply reach out to us via email at supportinfo@dicksondata.com or give us a call at 630-563-4209. Our team is ready to assist you and answer any questions you may have.