Product Manuals

User Access and Permissions

About DicksonOne User Access and Permissoins

  • The DicksonOne system allows customers to add unlimited users to their own account. Customers will have the ability to determine what locations each user should be able to access and the level of permission the user should be granted for each location.
  • The DicksonOne system supports No Access, Ready Only Access, and Manage Access for permission levels. 
  • This article aims to explain the differences between permission levels. To learn more about how to add a user, visit the help article Add a New User

Understanding Access

Determine Access by Location

The DicksonOne system allows you the flexibility to mix and match the locations a user has access to, as well as the type of permissions the user will be granted. 

  1. For each user, determine what locations the user should be able to access. 
  2. Determine Read Only Access or Manage Access for each location, or No Access should the user be prohibited from seeing any content for a specific location. 
  3. You can grant a user access to 1 or several locations and mix and match the permission levels. 

Understanding Permission Levels

No Access
No Access will prohibit the user from accessing any information regarding the location that the user has No Access to. When the user logs into the DicksonOne account, the user will only see the locations that the user is granted access to and the corresponding data and users. 
Read Only Access

Read Only Access allows users to review, comment/annotate on data, and create reports and exports. It limits the user from performing any administrative tasks. Read Only Access will NOT allow the user to change device configurations, add/remove devices from the account, add/manage other users, create and edit alarms, add or remove locations, etc.

Manage Access

Manage Access allows the user to have an administrative role for the locations the user has access to.  Manage Access will allow the user to do everything that Read Only Access permits with the addition of being able to change device configurations, add/remove devices from the account, add/manage other users, create/edit alarms. 

Owner (Administrator)

The user that creates the DicksonOne account becomes the Owner by default and is the administrator of the account. The Owner will always have Manage Access to all of the locations that live within the account. The Owner will have admin permissions to account configurations such as security settings/SSO, Default Device Configurations, manage API keys, and review billing/subscription information. 

Access Matrix

Permission/Feature No Access Read Only Access Manage Access Owner (Administrator)
Review device configurations via Manage Devices Allowed Allowed Allowed
Review device data Allowed Allowed Allowed
Annotate and comment on the device graph and data Allowed Allowed Allowed
Export device data (in CSV format) Allowed Allowed Allowed
Run device data reports (in PDF format) Allowed Allowed Allowed
Review alarm configurations Allowed Allowed Allowed
Review alarm events Allowed Allowed Allowed
Acknowledge and comment on alarm events Allowed Allowed Allowed
Review their own profile (edit email and password) Allowed Allowed Allowed
Review their own audit trail in events Allowed Allowed Allowed
Review other users and contacts within the account Allowed Allowed Allowed
Register, delete, or archive devices Allowed Allowed
Change device settings/configurations Allowed Allowed
Edit and change channel names Allowed Allowed
Create, edit, and delete alarms Allowed Allowed
Apply and remove alarms from devices Allowed Allowed
Add, edit or remove locations Allowed Allowed
Add, edit or remove users and contacts Allowed Allowed
Review a system and user audit trail in events Allowed Allowed
Configure account settings Allowed
Configure account security settings such as password requirements Allowed
Configure account Single Sign On Allowed
Configure default devices settings (to match SOPs or and make device registration easier) Allowed
Review billing and subscription information Allowed

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