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Set a Passcode

This article applies to these plans:




About Setting Up a Passcode

  • Creating a Device Passcode is easy as 1, 2, 3 and can help with security settings on the Device
  • By creating a Passcode, users will be required to enter the Passcode in anytime they wish to make changes to the Device or view more information on the Device, Export the Device Data, Create Alarms, etc.
Warning If you are locked out of a device because you cannot enter the correct passcode, please contact us at 630.543.3747 or Submit A Ticket below for more help.

How to Create a Passcode On the Touchscreen Devices

Getting Started with a Pascode:
From the Home screen, click on the Settings icon and then click the Admin Settings (Lock Icon) to the left
  1. The Lock Icon is for the Admin Settings Screen
  2. Select how quickly a device should timeout (e.g., 1 min, 5 min, 60 min, etc.)
  3. Click Set Passcode
Enter New Passcode (will be a 4-digit passcode) Confirm New Passcode (passcodes should match)
The Device Will Lock Automatically:
  1. The Touchscreen Device will Lock automatically and the Device will display a Lock Icon at the top right-hand corner when it is locked
Unlock the Device:
  1. When clicking into the Settings Icon on the bottom of the screen, you will be prompted to Enter Current Passcode to view the other screens on the Device
Disable the Passcode:
After unlocking the Device with the Passcode, you can disable the passcode as well by going to the Admin Settings screen
  1. On the Admin Settings screen, slide the toggle under Enabled to Disable the Passcode