This article applies to these plans:
DWE Error Codes
About DWE Error Codes
DWE Devices do not offer a Touchscreen Interface like the TWE/TWP, there are different ways we alert users by using error codes.
Error Codes Are Displayed On the Device
101 | No WiFi settings have been configured on this device
102 | The device is configured with WiFi, but is not connecting to the Access Point (AP)
103 | The device is connected to an Access Point (AP), but is not connected to the internet
201 | The device is connected to a switch, but is not connected to the internet
202 | The ethernet cable is connected, but the device is not connected to/seeing the switch
001 | USB is connected, but the device has disassociated from the PC
002 | No AC power detected that is required for attempted feature or function (does not include normal battery operation)
003 | Rechargeable battery not charging
004 | USB stick connected, but not readable because it isn’t formatted properly or otherwise unreadable
005 | USB stick connected, but cannot write to the stick
006 | Download to the USB stick has failed
007 | Firmware update has failed
008 | Internal clock battery is dead
009 | Multiple firmware files found
010 | No firmware found. Will clear upon reboot.
011 | Error flashing new firmware during update. Will clear upon reboot.
|Off||Normal State/No Activity|
|Blinking Green||Successful Transmission of Packet|
|Blink Green once and Blink Blue once||Successful Transmission of Packet with a DicksonOne configuration Change|
|Blink Green once and Bling Red once||Failed Transmission of Packet|
|Yellow Blinking until cleared||Error State|
|Solid Blue||Updating Firmware|
|Solid Red||Loading/reloading initializing or disconnect/reconnect|
|Solid Green||Booting Up|
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