Product Manuals

Creating Alarm Schedules

About Alarm Schedules

  • Alarm schedules allow users to schedule alarms for specific timeframes (days and hours) or remain active 24/7 so that alarm conditions are only monitored when you need them. 
  • This article also dives into using the alarm buffer and after-hours notifications as optional configurations for alarm schedules.  
  • Alarm schedules do not have any impact on environmental data being collected and reported to your account, and 24/7 monitoring will continue. 

How to Create Alarm Schedules

Creating Alarm Schedules in a single Custom Alarms

When creating alarm, the schedule will be set to 24/7 by default in Step 3. 

  1. Slide the 24/7 schedule toggle to off to create a custom schedule
  2. Select the days of the week for the alarm schedule
  3. Determine the start time 
  4. Set an end time 
  5. You can add more days/times for more customization
Creating Alarm Schedules in Alarm Templates

When creating an alarm template, the alarm schedule will automatically be set to 24/7 by default in Step 4. 

  1. Slide the 24/7 schedule toggle to off to create a custom schedule
  2. Select the days of the week for the alarm schedule
  3. Determine the start time 
  4. Set an end time 
  5. This example shows two schedules (8AM-12PM and 1PM-5PM, Mon-Fri), so that there is a one-hour period between 12PM-1PM when alarms are not monitored
  6.  You have the ability to add more alarm schedules to your template
Using the Alarm Buffer

The alarm buffer is used to evaluate alarm activity prior to the start of an alarm schedule, and it is optional to use. 

For example, if your alarm schedule is set to 8AM-5PM, and your first escalation for your alarm is set to trigger at 30 minutes, then the system will begin evaluating for alarm activity at 7:30 AM. If the alarm conditions were met, notifications will be delivered beginning at 8AM, if no alarm conditions are met, no notifications will be delivered. 

This buffer can help identify if alarm conditions are met as an alarm schedule begins.

Using After-Hours Notifications

After-hours notifications will notify users when alarms that started during an alarm schedule are resolved after the schedule has ended. 

For example, if the alarm schedule is 9AM-5PM, the alarm is triggered at 4 PM, and at 6:30 PM the alarm clears as conditions go back to normal, then you can be notified if after-hours notifications is enabled. If after-hours notifications are not enabled, then users will not receive a notification that the alarm has cleared at 6:30 PM.

Rather after-hours notifications is enabled or disabled, the system will always resolve the alarms when conditions go back to normal, and document details in the system’s events and alerts pages. 

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