Product Manuals

This article applies to these plans:

Basic

Standard

Compliant

Enterprise

Device Unit Will Not Turn On

When the Power Button is Pressed

Does the unit come on when attempting to communicate with the software? If so, the keypad could be unplugged or defective. Data Logger may also be “locked up.” Try removing the battery and unplugging the adapter (if applicable). Replace the battery and plug in the adapter after a few moments. If the battery is dead, replace it with a new battery.

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