Talk to us:(630) 543-3747

USA
English (US)

Support

Welcome to Dickson Support! How can we help?

    Select a Product Category

    DicksonOne

    Data Loggers

    Chart Recorders

    WiZARD2

    Calibration

    DicksonWare

    Other Products

    Top FAQs

    When you’re on the specific product page, about mid-way down the page, there will be a tab for Specifications.

    The manufacturer recommended calibration interval is 1 year from when the date on the calibration certificate. Always defer to your internal standard operating procedures (SOPs), regulators, accrediting body, or auditors for when your devices are required as some may be more or less often than the recommendation.

    You must call in to receive an Return Authorization (RA) number prior to shipping your device back to us.

    Once you have an RA number you can ship your device to:
    Calibrations
    930 S Westwood Ave
    Addison, IL 60101

    You can mail a check to:
    Accounts Receivable
    930 S Westwood Ave
    Addison, IL 60101

    Or, to pay by credit card, please call Dickson’s Accounts Receivables Department at 630.543.3747 to make a payment over the phone.

    Need expert help?

    You can contact us via any of the following

    Support phone number
    Speak to an Agent

    Searching for a copy of the latest A2LA?

    See all A2LA documents

    Sign up for our newsletter

    Stay up to date with the latest news and product information delivered straight to your inbox.
    Stay up to date with the latest news and product information delivered straight to your inbox.