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DicksonOne Dashboard FAQs

Overview

In addition to our DicksonOne Default Dashboard, you can now build your own dashboards by combining various widgets, including current channel readings, alarm status, and floor plans. This gives you more control over what information you monitor at a glance.

Use Cases

Dashboards are a powerful feature that allow users or their organizations to:
  • Customize their homepage so the most relevant content is available to them right when they log into DicksonOne.
  • Securely share custom sets of information/data so relevant stakeholders have the visibility they need.
  • Publish dashboards to monitors throughout your facilities in order to have actionable information right where you need it.

FAQs

How do I configure a dashboard?

Anyone in the organization can create their own custom dashboard. On the Overview page, click the "Create Custom Dashboard" button at the top right of the page. After that, you'll follow the configuration, including:
  • Dashboard Name
  • Display Size
  • Display Orientation
  • Time Zone
  • Time Frame of Reference
  • Save by clicking the "Create Custom Dashboard" button.
Once you have created the dashboard, you can begin adding widgets to the dashboard by clicking the "Add Widget" button on the Display tab. To maximize the space on your dashboard, you are able to move and resize widgets. To delete widgets from your dashboard, click the kebab menu option on the widget, and click "Delete."

Do I have to use a custom dashboard?

No, you will always have the existing DicksonOne Default Dashboard as an option. It will be displayed by default if you choose not to create your own dashboard.

How do I share my dashboard?

Only the Dashboard Owner can share the dashboard. If you are the Dashboard Owner, click on the "Share Dashboard" button at the top right of the dashboard that you would like to share. A modal will appear with multiple Privacy Settings options:
  • "Only devices from approved IP addresses below and I can view" is a private option that allows only you and specified network devices to access the dashboard.
  • "Anyone from my organization can view" allows users logged in from your organization or account to access the dashboard. "Anyone with the link can view" is a publicly available link, so anyone can access it if they have the link and do not need to log in to DicksonOne.
  • If you'd like to restrict access to individual devices without needing to log in to DicksonOne, click the "Add IP address" button and input the IP addresses of those devices.
Note: When you share your dashboard, viewers will only have read access to the dashboard—they cannot edit anything on it.

How do I delete my dashboard?

Only the Dashboard Owner can delete the dashboard. If you are the Dashboard Owner, you will see an "Edit" button at the top right. Click the "Edit" button, then switch to the "Settings" tab on the left (by default, you will be on the "Display" tab. At the bottom of the Dashboard Settings page, there is a "Delete Dashboard" button. 

How do I make sure the dashboard won't be deleted if the current dashboard owner is leaving the organization?

If you are the Dashboard Owner, you can transfer the ownership of your dashboard. You will see an "edit" button at the top right. Click the "Edit" button, then switch to the "Settings" tab on the left (by default, you will be on the "Display" tab. At the bottom of the Dashboard Settings page, there is a "Transfer Ownership" button.

What is the "Safe Zone" vs "Cut-Off Zone" in the Display Area?

Depending on the display size and orientation of your dashboard, we've included an indicator of what is considered the "safe display zone" and where the cut-off zone is. Widgets added below the cut-off zone may not be displayed correctly or visible, depending on the screen size.

What screen sizes are supported?

Dashboards can be used on any monitor but are currently only optimized for a few screen sizes. Here are our approximate screen resolutions, based on the Display Size setting:
  • Small Display Size - Approximately 1920 x 1080 px
  • Medium Display Size - Approximately 2560 x 1440 px
  • Large Display Size - Approximately 3840 x 2160 px

Can I mount a dashboard in my office/warehouse/laboratory or other space?

Yes, the flexible privacy settings are perfect for creating a kiosk-style dashboard with a separate device, such as a spare computer and monitor, a TV or smart TV, or a tablet. The dashboard's live updates mean you don't have to constantly refresh the page either.

How do alarms work with custom dashboards?

Custom Dashboards leverage your existing monitoring points and display them as widgets, so any active alarms already associated with those monitoring points will be indicated on the corresponding widget.

Are dashboard-related actions captured in the audit trail?

Yes, events relating to custom dashboards are captured in the audit trail.

Are custom dashboards included in reporting?

No, dashboards aren't included in reports at this time.