Dickson is the global leader in solutions and compliance for over 80,000 companies and amongst the world’s most heavily regulated industries for nearly 100 years.

Dickson Data Difference

<h4>About Connecting your iSeries Equipment</h4>
<ul>
 	<li>Helmer iSeries equipment can send data directly to DicksonOne!</li>
 	<li>Use these instructions to get connected</li>
 	<li>Note: there are some differences in how integrated equipment function compared to native DicksonOne devices</li>
</ul>
<h4>Configure the Integration (Basic)</h4>
<h5 style="font-size: 1em; font-style: normal; color: #323e48; font-family: 'Open Sans', sans-serif;" data-elementor-setting-key="title" data-pen-placeholder="Type Here...">These steps will help you establish the integration between your iSeries equipment and DicksonOne. These steps assume a fairly basic IT/network setup but advanced configuration options (static IPs, MAC address whitelisting, etc) are available in <a style="color: #33cccc;" href="/resources/support/dicksonone/connect-iseries-equipment-dicksonone-advanced/">Configuring Advanced Settings</a>.</h5>
1. Access the Settings screen

If your control panel is not protected by a PIN, tap the green Settings button with the gear icon from the menu of buttons.

<img class="alignnone wp-image-157569 size-full" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image005.png" alt="" width="799" height="478">

If your control panel is protected by a PIN:
<p style="padding-left: 40px;">1. Enter your PIN</p>
<img class="alignnone wp-image-157560 size-full" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image001.png" alt="" width="800" height="481">
<p style="padding-left: 40px;">2. Once unlocked (the lock icon will appear unlatched), tap the iC3 button in the lower right of the screen</p>
<img class="alignnone wp-image-157563 size-full" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image003.png" alt="" width="800" height="477">
<p style="padding-left: 40px;">3. Tap the green Settings button w/ the gear icon from the menu.</p>
<img class="alignnone size-full wp-image-157572" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image007.png" alt="" width="798" height="478">

2. Go to Auxiliary Settings

<img class="alignnone size-full wp-image-157599" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image015.png" alt="" width="797" height="477">

3. Ensure the “Ethernet Port” setting is set to “On” as seen in the image.
<p style="padding-left: 40px;">Enter the Ethernet Setup by tapping the button next to the right of the label.</p>
<img class="alignnone size-full wp-image-157602" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image017.png" alt="" width="797" height="478">
<p style="padding-left: 40px;">Once you’re in the Ethernet Setup menu you’ll see your equipment’s current IP address and other settings.</p>
You may need to configure additional settings (e.g. DHCP vs static IP addresses, etc) depending on your organization’s IT infrastructure. If you aren’t sure it is best to check with your IT department. See the article on Advanced Configurations for Helmer Equipment for more information.

<img class="alignnone size-full wp-image-157581" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image019.png" alt="" width="800" height="478">
<p style="padding-left: 40px;">While still in the Ethernet Setup menu, scroll down to the section called “Send Data to External Server.”</p>
<img class="alignnone size-full wp-image-157605" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image021.png" alt="" width="799" height="478">

Tap the “Server URL” field and a on-screen keyboard will come up with a field to enter the URL.

Type the URL below into that field.
<strong>NOTE</strong>: it is critical that is is 100% accurate.

<img class="alignnone size-full wp-image-157608" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image023.png" alt="" width="796" height="477">

SERVER URL
https://api.dicksonone.com:443/partners/helmer/integration

When complete, tap the Save icon with the green checkmark in the lower right.

<img class="alignnone size-full wp-image-157608" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image023.png" alt="" width="796" height="477">

Configure the other settings to enable the integration. You may need to scroll down further to see additional settings.
<ul>
 	<li>Service: ON</li>
 	<li>Period (mins): 5</li>
</ul>
<p style="padding-left: 40px;"><strong>Note</strong>: the Period is how often the system will send a reading to DicksonOne. We recommend starting at 5 minutes but your SOPs may dictate otherwise.</p>
<img class="alignnone size-full wp-image-155269" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image025-2.png" alt="" width="797" height="478">
<ul>
 	<li>Use SSL/TLS: Selected/Checked</li>
 	<li>Ignore SSL/TLS Errors: Selected/Checked</li>
</ul>
Save this configuration by tapping the save icon on the right.

<img class="alignnone size-full wp-image-157588" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image027.png" alt="" width="798" height="476">

When asked to confirm saving the settings, tap the green checkmark button

<img class="alignnone size-full wp-image-157611" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image029.png" alt="" width="800" height="478">

Test your configuration by pressing the “Press to test” button just under the configuration options.

<img class="alignnone size-full wp-image-157591" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image029_warrow.png" alt="" width="800" height="478">

If you get a message that contains “200 OK” then the integration has been configured successfully.

If you do not get a message with “200 OK” see our <a href="https://dicksondata.com/resources/support/dicksonone/troubleshooting-an-iseries-integration/">Troubleshooting Helmer Equipment Integration article</a>.

<img class="alignnone size-full wp-image-157594" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image031.png" alt="" width="798" height="478">

core/freeform

Classic

<h4>About Connecting your iSeries Equipment</h4>
<ul>
 	<li>Helmer iSeries equipment can send data directly to DicksonOne!</li>
 	<li>Use these instructions to get connected</li>
 	<li>Note: there are some differences in how integrated equipment function compared to native DicksonOne devices</li>
</ul>
<h4>Configure the Integration (Basic)</h4>
<h5 style="font-size: 1em; font-style: normal; color: #323e48; font-family: 'Open Sans', sans-serif;" data-elementor-setting-key="title" data-pen-placeholder="Type Here...">These steps will help you establish the integration between your iSeries equipment and DicksonOne. These steps assume a fairly basic IT/network setup but advanced configuration options (static IPs, MAC address whitelisting, etc) are available in <a style="color: #33cccc;" href="/resources/support/dicksonone/connect-iseries-equipment-dicksonone-advanced/">Configuring Advanced Settings</a>.</h5>
1. Access the Settings screen

If your control panel is not protected by a PIN, tap the green Settings button with the gear icon from the menu of buttons.

<img class="alignnone wp-image-157569 size-full" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image005.png" alt="" width="799" height="478" />

If your control panel is protected by a PIN:
<p style="padding-left: 40px;">1. Enter your PIN</p>
<img class="alignnone wp-image-157560 size-full" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image001.png" alt="" width="800" height="481" />
<p style="padding-left: 40px;">2. Once unlocked (the lock icon will appear unlatched), tap the iC3 button in the lower right of the screen</p>
<img class="alignnone wp-image-157563 size-full" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image003.png" alt="" width="800" height="477" />
<p style="padding-left: 40px;">3. Tap the green Settings button w/ the gear icon from the menu.</p>
<img class="alignnone size-full wp-image-157572" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image007.png" alt="" width="798" height="478" />

2. Go to Auxiliary Settings

<img class="alignnone size-full wp-image-157599" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image015.png" alt="" width="797" height="477" />

3. Ensure the “Ethernet Port” setting is set to “On” as seen in the image.
<p style="padding-left: 40px;">Enter the Ethernet Setup by tapping the button next to the right of the label.</p>
<img class="alignnone size-full wp-image-157602" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image017.png" alt="" width="797" height="478" />
<p style="padding-left: 40px;">Once you’re in the Ethernet Setup menu you’ll see your equipment’s current IP address and other settings.</p>
You may need to configure additional settings (e.g. DHCP vs static IP addresses, etc) depending on your organization’s IT infrastructure. If you aren’t sure it is best to check with your IT department. See the article on Advanced Configurations for Helmer Equipment for more information.

<img class="alignnone size-full wp-image-157581" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image019.png" alt="" width="800" height="478" />
<p style="padding-left: 40px;">While still in the Ethernet Setup menu, scroll down to the section called “Send Data to External Server.”</p>
<img class="alignnone size-full wp-image-157605" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image021.png" alt="" width="799" height="478" />

Tap the “Server URL” field and a on-screen keyboard will come up with a field to enter the URL.

Type the URL below into that field.
<strong>NOTE</strong>: it is critical that is is 100% accurate.

<img class="alignnone size-full wp-image-157608" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image023.png" alt="" width="796" height="477" />

SERVER URL
https://api.dicksonone.com:443/partners/helmer/integration

When complete, tap the Save icon with the green checkmark in the lower right.

<img class="alignnone size-full wp-image-157608" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image023.png" alt="" width="796" height="477" />

Configure the other settings to enable the integration. You may need to scroll down further to see additional settings.
<ul>
 	<li>Service: ON</li>
 	<li>Period (mins): 5</li>
</ul>
<p style="padding-left: 40px;"><strong>Note</strong>: the Period is how often the system will send a reading to DicksonOne. We recommend starting at 5 minutes but your SOPs may dictate otherwise.</p>
<img class="alignnone size-full wp-image-155269" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image025-2.png" alt="" width="797" height="478" />
<ul>
 	<li>Use SSL/TLS: Selected/Checked</li>
 	<li>Ignore SSL/TLS Errors: Selected/Checked</li>
</ul>
Save this configuration by tapping the save icon on the right.

<img class="alignnone size-full wp-image-157588" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image027.png" alt="" width="798" height="476" />

When asked to confirm saving the settings, tap the green checkmark button

<img class="alignnone size-full wp-image-157611" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2021/12/image029.png" alt="" width="800" height="478" />

Test your configuration by pressing the “Press to test” button just under the configuration options.

<img class="alignnone size-full wp-image-157591" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image029_warrow.png" alt="" width="800" height="478" />

If you get a message that contains “200 OK” then the integration has been configured successfully.

If you do not get a message with “200 OK” see our <a href="https://dicksondata.com/resources/support/dicksonone/troubleshooting-an-iseries-integration/">Troubleshooting Helmer Equipment Integration article</a>.

<img class="alignnone size-full wp-image-157594" src="https://dickson2021prd.wpengine.com/wp-content/uploads/2022/11/image031.png" alt="" width="798" height="478" />

Connect your iSeries Equipment to DicksonOne (Basic/DHCP)