After being sent in for calibration logger will not communicate

If the Receiver has installed and shows as connected, then please check the following:

• Make sure that the logger is off (on/off switch is slid to the left).
• From the Equipment Status Screen, in the Wizard software, right click on the logger and click on Edit.
• Select Setting Way - Near. If the logger is InAcive, change it to Active.
• Change the Sample Rate (a 1 second increase or decrease will do).
• Click on Save Changes and Start.
• When you turn the logger on, it should blink red three times and then begin to blink red frequently while it communicates with the Receiver.
• Click on OK.