Product Manuals

DicksonOne Device Backup

About DicksonOne Data Backup

  • The article covers device specifications for local storage and battery backup for DicksonOne devices. 
  • FAQs are provided below that focus on events that may interrupt data transmission from your loggers to your DicksonOne account. 
  • We recommend that you take advantage of not reporting alarms on DicksonOne, so that you can be notified the moment your devices stop sending data to your account. 

DicksonOne Data Backup

Battery Backup and Data Storage Specifications

TWE/TWP Touchscreen Logger

Backup Battery: 70 Hours 

Local Storage: 1 Million Sample Points

DWE Display Data Logger

Backup Battery: 1 Week

Local Storage: 400K Sample Points

RFL Radio Frequency Logger Logger

Backup Battery: N/A (Battery-Operated)

Local Storage: 30K Samples Points 

FAQs

If you lose power at your site, your devices will continue to collect and store data based on the device’s specifications. Once the power is back on, the devices will turn on and begin to automatically send your data to your DicksonOne account. 

If you experience an internet outage at your site, the devices will continue to collect and store data locally based on the device’s specifications. Once an internet connection is reestablished, the devices will automatically send your data to your DicksonOne account. 

Yes, the DicksonOne devices will provide will always store data locally based on the device’s specifications, so that you can export data manually if you ever need to from the device. 

Yes, you can create device not reporting alarms in your DicksonOne account for all of your loggers. The device not reporting alarms will notify via your chosen contact method (email, text message, phone call) when your devices stop reporting for the duration specified in the alarm. 

The RF loggers are battery operated instead of requiring AC power or Power Over Ethernet. This allows the devices to be placed in areas where obtaining a power source can be difficult. The RF logger is spec’d to a 1.5 battery capacity. You can create low-battery alarms on DicksonOne for RF devices so that you are alerted when the battery levels may be low. 

The DicksonOne software is designed with disaster recovery and backup in place. It is rare if the system experiences an outage. In the event that the DicksonOne system goes down, the devices will continue to collect and store data locally based on the device’s specifications. Once the system is back up and running, your devices will begin to automatically transmit all of your data to your DicksonOne account. If you have more questions, please contact us at Support@DicksonOne.com

Yes, the DicksonOne has a disaster recovery plan in place should any of the application servers ever experience a service disruption. For more information, please contact us at Support@DicksonOne.com

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