Product Manuals

This article applies to these plans:

Basic

Standard

Compliant

Create an Alarm Template

An alarm template is a set of conditions and associated notifications (emails, texts, phone calls, etc) that is created once and can be applied to a group of loggers in bulk or to a new logger once it has been added.

The goal is to reduce the recreation of the same alarm conditions over and over. This feature is particularly helpful for accounts with many loggers and even more so when the loggers are monitoring the same application (a large number of refrigerators and freezers storing vaccines for example).

Getting Started with Alarm Templates:
  1. Start by clicking Manage on the left
  2. Then click Alarm Templates
  3. To add a new template, click +Add New Template
  1. Name the template and click Continue
  1.  Configure the thresholds that should trigger alerts. You can add more than one condition on an alarm template.
  1.  If you have created Notification Policies previously you can choose from them here. If you are creating a new Notification Policy you can follow the directions below.
Set Your Notification Policy:
  1. To create a new Notification Policy click Create New 
  2. Slide the toggle to activate an Audible Alarm (this will trigger a sound alarm on the device)
  3. Determine if the Escalation is a Warning or an Excursion 
  4. Determine the delay for when you and/or others should be notified (e.g., 0 readings will trigger a notification immediately when the condition is met)
  5. Determine what method to alert by selecting Email, SMS or Phone call, select a recipient from Roles or Contacts and determine where to contact
  6. You can add additional methods of contacting or add additional Roles or Contacts to contact 
Complete Alarm Template:
  1.  You can search for devices, channels, or additional tags to apply the Template
  2. You check the boxes for any devices or channels that you wish to apply the template to and they will appear on the right hand side under Applied to Template.
  3. Click Continue to Finish

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