Product Manuals

This article applies to these plans:

Basic

Standard

Compliant

Alarm Options

About Alarm Options

  • This article will cover an overview of the various alarm options that can be created as well as the alert types
Alarm Types:

DicksonOne Alarm Types

  1. Not Reporting Alarms are used to alert users when a device is not reporting to DicksonOne due to loss of power, network connection and or device malfunction
  2. Channel/threshold Alarms (e.g., temperature, relative humidity, etc.) alarms
  3. Disconnected probe is specific to a k-thermocouple being disconnected from the sensor pod
Alert Types:

DicksonOne offers SMS, Phone Call, Email, and Audible alerts as part of notifying individuals when alarms conditions are met.

  1. Audible Alarms can be useful to notify individuals that may be near the device as this alert will create a sound alarm on the hardware.
  2. Email alerts will notify individuals via email. This can include users or outsiders of DicksonOne to be notified by creating a custom alert when creating an alarm.
  3. SMS alerts will notify individuals via SMS. This can include users or outsiders of DicksonOne to be notified by creating a custom alert when creating an alarm.
  4. Phone call will notify individuals via Phone call/voice message. These alarms can also be useful to landlines to contact a specific location or office. This can include users or outsiders of DicksonOne to be notified by creating a custom alert when creating an alarm. 

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